Terms and Conditions

Trade Name: ENSO MKTG

The Client:

«The Client» refers to the individual or legal entity that has contracted or intends to contract the marketing services offered by ENSO MKTG. This entity is responsible for providing all necessary information and materials for the effective execution of the contracted services, as well as for adhering to the terms and conditions set forth in the service agreement.

ENSO:

«ENSO» is an abbreviation for ENSO MKTG, a digital marketing agency with the legal name Raubel Hernandez Sobredo. «ENSO » is the entity offering a range of marketing services, including advertising campaigns, social media management, and other related services. «ENSO» is responsible for delivering these services according to the terms and conditions agreed upon with «The Client.»

Campaign Delivery:

When «The Client» requests an advertising campaign, «ENSO» will have 4 business days to deliver the campaign for review. Any changes requested to the campaign will be made within a 24-hour timeframe.

Ad Groups:

A campaign may contain up to 3 ad groups. If «The Client» requires more than 3 ad groups, it will be considered a new campaign and may incur additional costs depending on the client’s existing plan.

Content Errors:

«ENSO» is not responsible for content errors that have not been specified or that contain errors on the part of «The Client» in the brief.

Client Delays:

Any delay by «The Client» in providing the necessary materials for content creation will impact delivery timelines, and «ENSO» will not be held responsible for such delays.

Social Media Plans:

When «The Client» subscribes to a «Social Media Plan,» the first content will be published 20 business days after «The Client» has completed and submitted the brief.

Payment Delays:

«The Client» has a grace period of 5 days for late payments to «ENSO.» On the sixth day, «ENSO» will immediately suspend the creation and publication of all content, campaigns, or work being performed for «The Client.»

One-Time Payment Discount:

If «The Client» pays for 3 months of plans in a single payment, they will receive a 5% discount on the total amount.

Price Changes:

«ENSO» reserves the right to change package prices at any time. The client will be informed one calendar month in advance, starting from the day of payment.

By contracting the marketing services of «ENSO,» «The Client» agrees to comply with these terms and conditions.